3. Social indicators

Traceability

Supplier cluster (*)

2014 2013
SPAIN
Number of suppliers with purchase during the year 229 230
Number of sewing factories linked to suppliers with purchase 208 175
Other manufacturing processes 118 88
Workers who form the staff of manufacturers working for Inditex in Spain 6,473 6,226
PORTUGAL
Number of suppliers with purchase during the year 156 171
Number of sewing factories linked to suppliers with purchase 856 785
Other manufacturing processes 394 163
Workers who form the staff of manufacturers working for Inditex in Portugal 42,437 33,851
MOROCCO
Number of suppliers with purchase during the year 116 104
NNumber of sewing factories linked to suppliers with purchase 219 221
Other manufacturing processes 30 9
Workers who form the staff of manufacturers working for Inditex in Morocco 64,501 59,566
TURKEY
Number of suppliers with purchase during the year 158 150
Number of sewing factories linked to suppliers with purchase 610 653
Other manufacturing processes 416 111
Workers who form the staff of manufacturers working for Inditex in Turkey 100,029 97,135
INDIA
Number of suppliers with purchase during the year 129 138
Number of sewing factories linked to suppliers with purchase 151 195
Other manufacturing processes 100 28
Workers who form the staff of manufacturers working for Inditex in India 79,102 54,987
BANGLADESH
Number of suppliers with purchase during the year 83 107
Number of sewing factories linked to suppliers with purchase 92 264
Other manufacturing processes 108 1
Workers who form the staff of manufacturers working for Inditex in Bangladesh 346,311 358,616
SOUTHEAST ASIA
Number of suppliers with purchase during the year 9 11
Number of sewing factories linked to suppliers with purchase 152 189
Other manufacturing processes 42 18
Workers who form the staff of manufacturers working for Inditex in Southeast Asia 209,341 54,885
CHINA
Number of suppliers with purchase during the year 300 273
Number of sewing factories linked to suppliers with purchase 849 1,157
Other manufacturing processes 257 89
Workers who form the staff of manufacturers working for Inditex in China 258,126 213,445
ARGENTINA**
Number of suppliers with purchase during the year 60 65
Number of sewing factories linked to suppliers with purchase 65 122
Other manufacturing processes 68 30
Workers who form the staff of manufacturers working for Inditex in Argentina 4,838 4,672
BRAZIL**
Number of suppliers with purchase during the year 49 66
Number of sewing factories linked to suppliers with purchase 117 153
Other manufacturing processes 85 23
Workers who form the staff of manufacturers working for Inditex in Brazil 12,418 9,862

(*) A comparative study of the number of sewing factories and other processes linked to suppliers with purchase has been carried out for information purposes. It is not possible to draw conclusions from its development, since 2013 was the first year when this piece of data was reported and is based on information provided by the suppliers in this regard.
(**) In order to make the data representative, all the active suppliers in the region have been taken into consideration

Identification

Rating and production volume of suppliers with purchase in 2014 (*)

2014 2013 2014 2013
Total Suppliers % Suppliers Suppliers % Suppliers % Units % Units
A 678 41.72% 694 43.78% 31.41% 33.38%
B 699 43.02% 613 38.57% 61.32% 58.93%
C 133 8.18% 127 8.04% 3.50% 4.04%
CAP 54 3.75% 82 5.15% 2.22% 2.25%
PR 61 3.32% 76 4.46% 1.55% 1.40%
Total 1,625 41.72% 1,592 100% 100% 100%

Rating and production volume of suppliers with purchase in 2014 by region (*)

2014 2013 2014 2013
Africa Suppliers % Suppliers Suppliers % Suppliers % Units % Units
A 69 51.11% 66 53.23% 58.95% 54.44%
B 46 34.07% 42 33.87% 33.21% 37.61%
C 8 5.93% 8 6.45% 4.77% 5.04%
CAP 10 7.41% 5 4.03% 2.70% 2.56%
PR 2 1.48% 3 2.42% 0.37% 0.35%
Total 135 100% 124 100% 100% 100%
America
A 66 82.50% 61 74.39% 60.52% 38.11%
B 10 12.50% 12 14.63% 37.67% 54.72%
C 1 1.25% 5 6.10% 0.26% 5.90%
CAP 1 1.25% 3 3.66% 0.23% 1.13%
PR 2 2.50% 1 1.22% 1.32% 0.15%
Total 80 100% 82 100% 100% 100%
Asia
A 192 25.30% 201 27.24% 18.29% 24.92%
B 441 58.10% 363 49.19% 73.67% 67.21%
C 89 11.73% 79 10.70% 4.76% 4.99%
CAP 27 3.56% 56 7.59% 3.08% 2.21%
PR 10 1.32% 39 5.28% 0.20% 0.68%
Total 759 100% 738 100% 100% 100%
Europe (non-EU)
A 67 41.88% 69 45.70% 38.19% 34.12%
B 68 42.50% 56 37.09% 51.04% 55.60%
C 14 8.75% 14 9.27% 5.39% 8.69%
CAP 6 3.75% 7 4.64% 3.70% 1.13%
PR 5 3.12% 5 3.31% 1.68% 0.46%
Total 160 100% 151 100% 100% 100%
European Union
A 284 57.84% 297 59.76% 41.76% 41.02%
B 134 27.29% 140 28.17% 53.31% 52.36%
C 21 4.28% 21 4.23% 0.85% 0.84%
CAP 10 2.04% 11 2.21% 0.41% 2.71%
PR 42 8.55% 28 5.63% 3.67% 3.07%
Total 491 100% 497 100% 100% 100%

Supplier A: complies with the Code of Conduct
Supplier B: fails to comply with a non-material aspect of the Code of Conduct
Supplier C: breaches a sensitive aspect of the Code of Conduct
Supplier subject to corrective action: suppliers that breach critical aspects of the Code of Conduct are immediately brought under a corrective action plan
Supplier PR: Undergoing the auditing process

Evaluation

Total audits per region

Social
Geographic area Pre-Assessment Initial Follow-up Special (*) Production Total
Africa 74 100 45 462 163 844
America 154 251 153 2 1,751 2,311
Asia 1,199 1,143 580 1,030 488 4,440
Europe (non-EU) 441 513 223 24 57 1,258
European Union 499 789 96 33 4 1,421
Total 2,367 2,796 1,097 1,551 2,463 10,274

(*) Special audits include, among other aspects: Health and Safety verification and competence visits to evaluate the degree of compliance with the Corrective Action Plans.

Internal and external audits 2014

Pre-Assessment Social Special Production Total
Internal 124 601 997 490 2,212
External 2,243 3,292 554 1,973 8,062
Total 2,367 3,893 1,551 2,463 10,274

Optimization

Classification of suppliers depending on the length on their commercial relationship with Inditex (%)

Rating A Rating B Rating C Subject to CAP PR General total
One year 35.27% 40.00% 9.82% 6.55% 8.36% 100%
One to three years 42.19% 44.14% 9.38% 0.78% 3.52% 100%
Three years or more 43.24% 43.51% 7.50% 3.11% 2.65% 100%
Total 41.72% 43.02% 8.18% 3.32% 3.75% 100%

Distribution of investment in social programmes 2014

2014 2013
Investment in social programmes (in €) 25,835,851 23,549,814 10%
Investment in social programmes / Net profit 1.03% 0.99% 4%
Type of contribution (in €) 2014 %2014 2013 %2013 Variation
Cash 19,545,730 76% 18,957,306 81% 3% % management
costs
included
Time 1,132,486 4% 790,274 3% 43%
In kind 4,620,670 18% 3,395,434 14% 36%
Management costs 536,965 2% 406,800 2% 32%
Total 25,835,851 100% 23,549,814 100% 10%
Area of activity (in €) 2014 %2014 2013 %2013 Variation
Education 5,858,185 23% 7,068,007 31% -17% % management
costs
excluded
Health 2,159,776 9% 866,707 4% 149%
Economic development 1,156,591 5% 1,954,965 8% -41%
Environment 787,881 3% 777,854 3% 1%
Art and culture 819,446 3% 910,771 4% -10%
Social welfare 8,208,916 32% 8,529,377 37% -4%
Emergency relief 6,262,171 25% 3,018,963 13% 107%
Other 45,920 0% 16,370 0% 181%
Total 25,298,886 100% 23,143,014 100% 9%
Geographical area (in €) 2014 %2014 2013 %2013 Variation
Spain 8,681,879 34% 7,625,649 33% 14% % management
costs
excluded
Europe (excluding Spain) 2,797,135 11% 1,803,485 8% 55%
America 5,966,813 24% 7,311,434 31% -18%
Africa 2,172,125 9% 1,300,448 6% 67%
Asia 5,675,935 22% 4,784,801 21% 19%
Global n/a n/a 317,197 1% -100%
Total 25,298,886 100% 23,143,014 € 100% 9%
Category (in €) 2014 %2014 2013 %2013 Variation
Charitable gifts 7,090,942 28% 8,110,244 35% -13% % without
management
costs
Community investment 15,364,799 61% 13,445,072 58% 14%
Commercial initiatives in the community 2,843,145 11% 1,587,698 7% 79%
Total 25,298,886 100% 23,143,014 100% 9%
2014 2013 % Variation
Total number of hours dedicated to social initiatives by employees during working hours 37,760 26,385 43%
Total number of social initiatives 460 455 1%
Number of garments donated to social causes 612,743 648,072 -5%
Total number of direct beneficiaries 2,768,885 756,185 266%
Total number of non-profit organizations benefitting 351 313 12%
Number of children in education 44,532 56,370 -21%
Number of people receiving occupational training 4,441 52,510 -92%
Number of migrants, refugees and displaced persons attended 110,556 180,235 -39%
Number of people receiving healthcare 2,093,453 386,097 442%
Number of employees generated as beneficiaries of social initiatives 3,080 6,283 -51%

For&from Programme data 2014

2014 2013 % Variation
Sales (in euros) 4,066,085 3,647,189 11%
Sales area (m2) 1,250 1,077 16%
Sales /m2 (same stores sales) 3,462 3,386 2%
Number of employees with disabilities 60 56 7%
Store Sales 2014 (in euros) Store surface area (m2) No. with disabilities
Tempe for&from Elche 517,016 367 8
Massimo Dutti for&from Allariz 705,158 120 8
Tempe for&from Allariz 123,406 65 5
Stradivarius for&from Manresa 840,921 185 7
Massimo Dutti for&from Palafolls 868,945 140 12
Bershka for&from Palafolls 437,580 120 8
Oysho for&from Palafolls 235,508 80 8
Massimo Dutti for&from Llagostera 337,551 173 4
Total 4,066,085 1,250 60