• Adding value beyond profits
    Daily sales analysis
    Customer feedback
    Constant changes to the initial
    collection based on demand
    Small production batches
    Delivery twice per week
  • Store concept
    · Unique locations
    See video
    · Architectural space
    See video
    · Display windows
    See video
    · Product display
    See video
    · Customer service
    See video
  • The eco-store in the heart
    of our business model
    The eco-store:
    · Reduction of the associated CO2 emissions by 30%
    · Efficient management of water consumption
    · Utilisation of ecological or low-impact products
    Visit the eco-store webpage
  • Our people
    · More than 150,000 employees
    · Motivation and internal promotion
    · Personalised and ongoing training plans
    · Constant adaptation to a changing business
    Corporate culture
    · Strong commercial orientation
    · Central services supporting
    stores and commercial departments
    · Own initiative
    · Entrepreneurship
    · Non-conformity
    · Ambition with humility
    · Self-criticism
    Visit the talent webpage
  • International presence
    91 markets
    7,013 stores
    SEE STORES WORLDWIDE
  • Creativity
    · Customer-orientated design
    · 50,000 models every year (Zara 18,000 models)
    · More than 600 designers throughout the Group
    · New models twice weekly in all the stores
  • Different collections for the Northern and Southern Hemisphere
    North
    South
  • Model based on
    proximity production
    · Our suppliers grow with us
    · Development of community wealth
    · Long-term relationships with our suppliers
    · Ability to react throughout the season
    Visit the suppliers webpage
  • Manufacture focused on ethical, safe,
    environmentally friendly and respectful
    to society products
    Visit the Right to Wear webpage
  • Delivery twice per week
  • Sustainable logistics
    Visit the Environmental webpage