stakeholder relations

We maintain a relationship of transparency and dialogue with our stakeholders which allows us to create sustainable value, and constitutes a fundamental tool for facing the challenges and opportunities that arise in the course of our activities.

We follow global and specific policies that guide our relations with our stakeholders. The Board of Directors has approved policies concerning human rights and corporate social responsibility, among others. We also follow a Code of Conduct and Responsible Practices and a Code of Conduct for Manufacturers and Suppliers, all of which bring together the values and principles that guide our activities and ensure accountability for our supply chain.

Inditex regularly identifies and reviews its stakeholders. Once identified, these stakeholders are classified and prioritized according to our own business model.

Based on this prioritization, for each set of stakeholders we develop a relation strategy and set of dialogue tools, which are constantly under review. The partnerships created with our stakeholders allow us to progress our compliance with the SDGs, which identify >Partnerships for the Goals as Goal 17.

Inditex also has at its disposal a Social Advisory Board that advises the Group on sustainability issues. Advisory Board’s members are external individuals or institutions independent from the Group. The Social Advisory Board has a key role in Inditex’s relations with stakeholders, as the Advisory Board is responsible for formalizing and institutionalizing dialogue with key players across communities in which we operate.