Socially-Responsible supply chain

Socially-Responsible supply chain

In 2018, we conducted 9,518 audits to identify and evaluate the working conditions at our suppliers and manufacturers; we applied 417 corrective action plans to help them do better. In parallel, we continued to collaborate with benchmark-setting sector organisations to tackle the common challenges facing the industry. We have identified seven priority areas to enhance the wellbeing of over two million people working in our supply chain.

At Inditex, we can trace our products all the way back to the first link in the production chain.

Pre-assessment audits 259 Social audits 1,210 Special audits 121 European Union Pre-assessment audits 378 Social audits 1,241 Special audits 201 Europe outside the EU Pre-assessment audits 15 Social audits 55 Special audits 132 America Pre-assessment audits 1,429 Social audits 2,473 Special audits 1.398 Asia Pre-assessment audits 96 Social audits 380 Special audits 130 Africa
Totales
2.177
5.359
1.982

Our alliances

Our supply chain is exposed to multiple social challenges as it is populated by suppliers from 43 markets who do not work exclusively for Inditex. To tackle those challenges, we collaborate with the following leading international organizations:

  • IndustriALL Global Union
  • ILO
  • United Nations Global Compact
  • Ethical Trading Initiative
  • ACT (Action, Collaboration, Transformation)
  • Accord on Fire and Building Safety in Bangladesh
  • Better Than Cash Alliance

The worker at the centre

Our efforts to track, assess and constantly enhance our supply chain have prompted us to establish seven priority areas of work to guarantee the wellbeing of the those working in our factories.

2014-2018 strategic plan in review

In the last five years, we have reiterated our commitment to the United Nations Guiding Principles on Business and Human Rights and took the steps needed to ensure our suppliers and manufacturers comply with our Code of Conduct.

The following outcomes from the plan are worth highlighting:

  • We have embedded sustainability principles into our buying practices.
  • 13,272 traceability audits and traceability training were provided to over 800 suppliers.
  • 42,173 social audits and training were provided to over 1,000 external auditors.
  • 2,458 corrective action plans and over 3,000 human rights training sessions were provided to suppliers.
  • Training was provided to more than 2,500 Inditex employees on sustainability matters.
  • We created the 'Worker at the Centre' programmes under which more than 25 projects have been completed.
  • We reinforced our global alliances:
    1. Initiation of the ACT initiative in 2015.
    2. Agreement with the ILO with a focus on the cotton supply chain.
    3. Renewal of the Bangladesh Accord.

Our priority for the next four years is to deepen our understanding of our workers' needs by addressing them directly, framed by our strategy, 'Workers at the Centre 2019 - 2022'. We will continue to work with the relevant stakeholders, particularly those in closest contact with the workers in our supply chain, who have the best insight into their concerns and needs.

SDGs contributed to:

  • ODS 3
  • ODS 5
  • ODS 8
  • ODS 17