Balance of material issues

Material issues Related GRI indicator Category Boundaries Section of Annual Report 2014
1 Corporate Governance G4-34 a G4-55, G4-SO6 Corporate Governance
2 Code of Conduct and Responsible Practices G4-56 a G4-58, G4-EN34, G4-LA16, G4-HR12, G4-SO11 Traceability of the supply chain
Integrity of the supply chain
Promoting team motivation
Corporate governance
3 Corruption G4-SO3, G4-SO4, G4-SO5 Corporate governance
4 Customer relations and satisfaction G4-PR5 Innovation in customer services
5 Product quality, health and safety G4-PR1 a G4-PR4 Traceability of the supply chain
Top quality of the product
Balance of material issues
6 Eco-Design G4-EN1, G4-EN2, G4-EN3 a G4-EN14, G4-EN27 a G4-EN29 Top quality of the product
Balance of material issues
7 Changes in consumption habits Strategic business issue Retail formats
Innovation in customer services
8 New sales channels Strategic business issue Commercial presence
Retail formats
Innovation in customer services
9 Volatility of raw material prices Strategic business issue Top quality of the product
10 Changes in regulation Strategic business issue Top quality of the product
11 Logistics model Strategic business issue Efficient use of resources
12 Expansion in new and emerging markets Strategic business issue Commercial presence
Retail formats
13 Exposure in mature markets Strategic business issue Commercial presence
Retail formats
14 Working practices G4-LA3, G4-LA4, G4-LA12, G4-LA13 Promoting team motivation
15 Attraction and retention of talent G4-LA1, G4-LA2, G4-EC3 Promoting team motivation
16 Development of human capital G4-LA9 a G4-LA11 Promoting team motivation
17 Energy consumption and GHG G4-EN3 a G4-EN7, G4-EN15 a G4-EN21, G4-EN30 Efficient use of resources
Balance of material issues
18 Traceability of the supply chain G4-12, G4-EN32, G4-EN33, G4-LA14, G4-LA15, G4-HR10, G4-HR11, G4-SO9, G4-SO10, G4-PR1, G4-PR2 Traceability of the supply chain
Integrity of the supply chain
Balance of material issues
19 Capacity building and continual improvement of supply chain G4-EN32, G4-EN33, G4-LA14, G4-LA15, G4-HR10, G4-HR11, G4-PR1, G4-PR2 Traceability of the supply chain
Integrity of the supply chain
Balance of material issues
20 Water consumption in the supply chain G4-EN8 a G4-EN10 Traceability of the supply chain
Top quality of the product
Efficient use of resources
Balance of material issues
21 Control of discharges G4-EN22, G4-EN24, G4-EN26, G4-EN32 a G4-EN34 Top quality of the product
Efficient use of resources
Balance of material issues
22 Human rights and working practices in the supply chain G4-LA14 a G4-LA16, G4-HR1 a G4-HR6, G4-HR10 a G4-HR12, G4-SO9 a G4-SO11 Traceability of the supply chain
Integrity of the supply chain
Balance of material issues
23 Health and safety in suppliers and manufacturers G4-LA5 a G4-LA8, G4-LA14, LA15 Traceability of the supply chain
Integrity of the supply chain
Balance of material issues
24 Animal welfare G4-EN11 a G4-EN14 Top quality of the product
25 Responsible purchasing practices G4-12, G4-EN32, G4-EN33, G4-LA14, G4-LA15, G4-HR10, G4-HR11, G4-SO9, G4-SO10, G4-PR1, G4-PR2 Traceability of the supply chain
Integrity of the supply chain
Top quality of the product
26 Waste management G4-EN23, G4-EN25 Efficient use of resources
Balance of material issues
27 Recycling systems and management of product end of life G4-EN23, G4-EN25, G4-EN27 a G4-EN29 Top quality of the product
Efficient use of resources
Balance of material issues
28 Protection of biodiversity G4-EN11 a G4-EN14 Efficient use of resources
29 Social action and local community development G4-EC1 a G4-EC4, G4-EC7, G4-EC8, G4-SO1, G4-SO2 Contribution to community welfare
Balance of material issues
30 Dialogue with and commitment to stakeholders G4-24 a G4-27 Traceability of the supply chain
Integrity of the supply chain
Top quality of the product
Efficient use of resources
Promoting team motivation
Innovation in customer services
Contribution to community welfare
Corporate governance
Sustainability Business Within the organisation Outside the organisation Within and outside the organisation
The following organisations, among others, have taken part in the definition of the material issues for 2014
Sustainalytics BV UNICEF
Cruz Roja Fundación SERES. Sociedad y Empresa Responsable
Universidade de Santiago de Compostela Médicos sin Fronteras
Universidade da Coruña Economics for Energy
Textile Exchange Canopy
Fundación Entreculturas Manos Unidas
Fundación Ecología y Desarrollo Cáritas
Confederación Galega de Persoas con Discapacidade (COGAMI) The Humane Society of the United States
Medicus Mundi IndustriALL Global Union
Fundación Lealtad