Commitment to the excellence of our products

At Inditex, we are committed to offering safe, healthy products that are manufactured through sustainable management. We focus on innovation as a key tool to manage the resources and processes in our value chain. All our garments are created following the Right to Wear (RtW) philosophy, from the design stage to the end of life.

Sustainability is an important indication of the quality of our products and also addresses society’s demands. At Inditex, we are committed to offering safe products that are manufactured sustainably. We focus on innovation as a key tool to manage the resources and processes at all stages in our value chain.

All of our garments are created following the Right to Wear (RtW) philosophy, from the design stage to the end of life. Right to Wear implies the development and application of rigorous social standards for health, safety and environment, adapted to the needs of each stage of the production cycle and which allows reduction of the environmental impact and contribution of value to society.

This innovation has its own standard, Right to Wear+ (RtW+), that we have developed with specific guidelines to label collections that are most demanding with regards to environmental criteria. These garments are characterised by having excellent environmental qualities, as they are manufactured with more sustainable raw materials and are produced using the most efficient manufacturing technologies.

At Inditex, we also maintain a long term strategy to integrate the vision of a circular economy into our business model. For this reason, we develop projects for the end of the product’s life cycle, such as Closing the Loop, which reaches our employees and customers through the installation of containers for collecting garments.

Through this programme, we have provided containers for collecting garments in 394 Zara stores in six markets, and in our logistic centres and offices in Spain. This initiative is completed through collaboration with Cáritas, with the installation of almost one thousand collection points for garments on Spanish streets. This has allowed us to collect 7,102 tonnes of clothing, footwear and accessories that will be reused or recycled, avoiding landfill sites while collaborating with social entities and the community.

All of these initiatives are aligned with the Sustainable Development Goals (SDGs) of the United Nations General Assembly, which promote a global agenda for 2030 to achieve development in favour of people, the planet and global prosperity.

Zara employee at the store in London (UK).
Goal 3: To guarantee a healthy life and promote well-being for all at all ages. Our prevention programmes are based on the principle of substituting chemical substances with safer alternatives. In 2016, we updated our Clear to Wear standard and the programme The List By Inditex, increasing the number of chemical substances regulated by these initiatives.
Goal 6: To guarantee the availability of water and its sustainable management and sanitation for all. Our commitment to reach Zero Discharge of Hazardous Chemicals (ZDHC commitment) allows us to contribute to the sustainability of water. In 2016 we also jointly led the work team of the ZDHC initiative in order to improve the management of wastewater, publishing the Wastewater Guidelines as a result.
Goal 9. To construct resilient infrastructures, promote inclusive and sustainable industrialisation and encourage innovation. The application of Ready to Manufacture allows us to ensure compliance with our environmental and product health and safety standards in production with lower consumption of energy, water and chemical products. Also, the programme The List By Inditex includes a commitment to improve the chemical industry in order to develop safer alternatives.
Goal 12: Ensure sustainable consumption and production patterns. Through our different standards and programmes in the supply chain, we favour environmentally sustainable behaviour of our suppliers. Closing the Loop helps to advance towards productions with a view to a circular economy. The Ready to Manufacture and Green to Wear codes include training for our suppliers on wet processes in order to encourage good manufacturing practices.
Goal 15: Sustainably manage the forests, fight against desertification, stop and reverse the deterioration of land and stop the loss of biodiversity. The focus on more sustainable raw materials and more efficient production techniques supports the biodiversity of ecosystems and promotes more responsible production methods. Our Forest Product Policy is a framework to guarantee the commitment of the entire supply chain with the forests.