Investment
in social
programmes 2016*

40 millions of euros

in investment in social programmes which represents 14% more than the previous year

91% of contributions

support strategic long-term community investment projects and 68% of the investment is conducted through Inditex clusters (Spain, Portugal, Turkey, Morocco, China, Bangladesh, India, Cambodia, Vietnam, Brazil, Argentina and Pakistan)

83% of the investment

is allocated to our strategic areas of activity: emergency relief, social welfare and education

64 thousand hours

dedicated to social initiatives by employees during working hours, up 29% on the previous year

2,1 millions of garments

donated to social causes, qup 90% over the previous year

1,1 millions

of direct beneficiaries

367 community organisations

sociales supported

519 social projects

executed

Impact on beneficiaries (Depth) (**)

11% of beneficiaries made a connection

73% made an improvement

16% made a transformation

Impact on beneficiaries (Type) (**)

40% experienced a positive change in their behaviour or attitude

14% developed new skills or an increase in their personal effectiveness

79% experienced a direct positive impact on their quality of life or well-being

Impact on community organizations (***)

94% improved existing/delivered new services

91% improved management processes

75% reached more people or spent more time with clients

88% taken on more staff or volunteers

84% increased their profile

(*) Figures calculated in accordance with the LBG methodology based on voluntary contributions made by Inditex to social programmes during 2016.
To convert the contributions into euros we have applied the exchange rate in force at 31 January 2017.
(**) Of the total of 1,093,401 direct beneficiaries, the impact assessment has been carried out on 571.577 direct beneficiaries. The rest of the direct beneficiaries correspond mainly to donations-in-kind on which no impact assessment applies.
(***) Assessment made on 161 community organisations supported by Inditex in 77 long-term strategic projects.

EVOLUTION OF INVESTMENT IN SOCIAL PROGRAMMES 2014-2016

Total investment in social programmes 2014-2016
(in millions of euros)

We have increased investment in social programmes by 55% in the 2014-2016 period

How we contributed
(in millions of euros)

cash

in kind

in time

management costs

By category (*)
(in millions of euros)

Community Investment

Community investment: A long-term strategic commitment in collaboration with the community to support specific social activities.

charitable gifts

Charitable gifts: one-off institutional donations to the general goals of community organizations.

commercial initiatives in the community

Commercial initiatives in the community: Initiatives of social interest directly related to the company’s retail activity.

DISTRIBUTION OF INVESTMENT IN SOCIAL PROGRAMMES 2016

How we contributed

Where we contributed (*)

What we supported (*)

The SDG IN THE SOCIAL STRATEGY Of Inditex

In 2016 we have made progress in linking our model of investment in the community with the United Nations Sustainable Development Goals. For this purpose, the primary or main SDG for each of the 519 social initiatives developed during the current year has been identified. As a result, and in line with our activity, during 2016 we have focused our efforts on SDG 8, 10 and 12. In addition, we have contributed significantly to SDG 3 and 4. Specifically, we have allocated 76% of the investment in the community - 30.1 million euros - to social initiatives that have had some of these SDGs as the main objective.

By SDG (*)

(*) Management costs are not included.