1. Identification of the supply chain

The Inditex supply chain in 2013 was made up of 1,592 suppliers in 46 countries. Inditex’s commitment to ensuring the proximity of suppliers is reflected in the fact that 51% of production has its origins in suppliers located near Inditex’s headquarters in Spain.

Inditex supply chain in 2013 (*)

Geographic area Suppliers
with purchase 2012
Not used 2013 New in 2013 (**) Suppliers
with purchase 2013
Africa 112 22 34 124
America 68 13 27 82
Asia 672 176 242 738
Europe (non-EU) 136 36 51 151
European Union 446 78 129 497
Total 1 434 325 483 1 592

(*) Suppliers of fashion items, mainly clothing, footwear and accessories, with a production of over 20,000 units/year. Suppliers with smaller production account for 0.59% of the total production.
(**) Includes textile suppliers with purchase in 2012, but which were not included in the scope of that year.

Traceability
Systems update
Pre-assessment
IDENTIFICATION (highlights in 2013)

Traceability

Inditex incorporated the traceability of its supply chain into the Code of Conduct for Manufacturers and Suppliers in July 2012. In 2013 the related control instruments being developed by the Corporate Social Responsibility (CSR) teams to assure identification and control activities throughout the provisioning process were strengthened and developed.

Further information at http://www.inditex.com/en/sustainability/suppliers/compliance_programme

Updating of the Manufacturer Management System

In 2013, a brand new on-line system was established, designed specifically to cover Inditex’s traceability needs. All of the suppliers in the supply chain manage their portfolio of manufacturers and exchange updated information on them with Inditex.

This new system is integrated with other company tools, such as the order platform used by the purchasing teams and the internal supplier supervision tool available to the CSR teams. This allows both Inditex’s purchasing and CSR teams and the company’s suppliers to share reliable, complete and updated information.

In 2013, numerous seminars and training sessions were held with suppliers. The aim was to familiarise suppliers with the new system and raise their aware of the importance of production traceability. A total of more than 1,100 suppliers (73% of the total) attended one of the face-to-face sessions.

Suppliers trained in production traceability

Geographic area Suppliers trained
Africa 25
America 46
Asia 840
Europe (non-EU) 134
European Union 124
Total 1 169

Pre-assessment

Pre-assessment is one of the first steps in the Inditex Code of Conduct Compliance Programme, and consists of a preliminary assessment of potential suppliers and factories. These assessments are performed by internal and external auditors without prior notice. Only those meeting the requirements established by Inditex in its Code of Conduct can enter the supply chain.

In 2013, some 1,425 pre-assessment audits were performed on potential suppliers and factories. Two out of every three were considered suitable to produce for Inditex. From that moment forth, they are subject to the Code of Conduct and to the standards set out in the Inditex Minimum Requirements.

Pre-assessment by region

Geographic area General total % approved
Africa 37 57%
America 15 53%
Asia 674 54%
Europe (non-EU) 341 67%
European Union 358 88%
Total 1 425 66%

The integration of the pre-assessment process into Inditex platforms and databases was completed during 2013. A specific application was developed which provides the purchasing team with updated information on the status and result of these assessments of the Group’s potential suppliers.

The integration and availability of data, as well as the speed with which visits and assessments are performed, means that the Pre-assessment Programme supports for Inditex’s business model and adapts to its needs.

Further information at http://www.inditex.com/en/sustainability/suppliers/compliance_programme