Materiality matrix 2013

The consultation process performed by Inditex with its stakeholders has revealed the 30 issues that concern stakeholders the most. These issues encompass topics such as customer relations; respect for human rights; labour practices and health and safety in factories and workshops working for the Group; water consumption and waste dumping control in the supply chain; human capital management; waste generation; greenhouse gas emissions and recycling practices in the company’s operations; Inditex’s dialogue with its stakeholders; and its involvement in the development of the communities where the Group is present. Inditex responds to all of these concerns by means of its policies, always in line with its business strategy. This Annual Report is a summary of the Group’s actions over the year 2013 in all of these areas. Inditex’s website (www.inditex.com) contains more detailed information on the Group’s strategies and work in the sphere of sustainability.