3. Social indicators

Clusters programme (*)

  2013
SPAIN  
Number of suppliers with purchase during the year 230
Number of sewing factories linked to suppliers with purchase 175
Other manufacturing processes linked to suppliers with purchase 88
Employees who form the staff of manufacturers working for Inditex in Spain 6 226
PORTUGAL  
Number of suppliers with purchase during the year 171
Number of sewing factories linked to suppliers with purchase 785
Other manufacturing processes linked to suppliers with purchase 163
Employees who form the staff of manufacturers working for Inditex in Portugal 33 851
TURKEY  
Number of suppliers with purchase during the year 150
Number of sewing factories linked to suppliers with purchase 653
Other manufacturing processes linked to suppliers with purchase 111
Employees who form the staff of manufacturers working for Inditex in Portugal 97 135
INDIA  
Number of suppliers with purchase during the year 138
Number of sewing factories linked to suppliers with purchase 195
Other manufacturing processes linked to suppliers with purchase 28
Employees who form the staff of manufacturers working for Inditex in Portugal 54 987
BRAZIL (**)  
Number of suppliers with purchase during the year 66
Number of sewing factories linked to suppliers with purchase 153
Other manufacturing processes linked to suppliers with purchase 23
Employees who form the staff of manufacturers working for Inditex in Portugal 9 862
BANGLADESH  
Number of suppliers with purchase during the year 107
Number of sewing factories linked to suppliers with purchase 264
Other manufacturing processes linked to suppliers with purchase 1
Employees who form the staff of manufacturers working for Inditex in Portugal 358 616
MOROCCO  
Number of suppliers with purchase during the year 104
Number of sewing factories linked to suppliers with purchase 221
Other manufacturing processes linked to suppliers with purchase 9
Employees who form the staff of manufacturers working for Inditex in Portugal 59 566
CHINA  
Number of suppliers with purchase during the year 273
Number of sewing factories linked to suppliers with purchase 1.157
Other manufacturing processes linked to suppliers with purchase 89
Employees who form the staff of manufacturers working for Inditex in Portugal 213 445
ARGENTINA (**)  
Number of suppliers with purchase during the year 65
Number of sewing factories linked to suppliers with purchase 122
Other manufacturing processes linked to suppliers with purchase 30
Employees who form the staff of manufacturers working for Inditex in Portugal 4 672
SOUTH EAST ASIA (***)  
Number of suppliers with purchase during the year 11
Number of sewing factories linked to suppliers with purchase 189
Other manufacturing processes linked to suppliers with purchase 18
Employees who form the staff of manufacturers working for Inditex in Portugal 54 885

(*) Data was omitted from previous years in the sections on the number of manufacturers and employees since the information was gathered for the first time from the orders management system implemented in 2013.
(**) For information purposes, the total number of active suppliers in 2013 is included due to the average size of suppliers in the region.
(***) Clusters established in 2013.

Compliance programme

Pre-assessment audits by region

Geographic area No. of audits % approved % not approved
Africa 37 56.76% 43.24%
America 15 53.33% 46.67%
Asia 674 54.45% 45.55%
European Union 358 87.99% 12.01%
Europe (non-EU) 341 67.16% 32.84%
Total 1 425 65.96% 34.04%

Audits per country

Country Pre-assessment Initial Follow-up Production Special Total
Albania 2 4       6
Germany   1       1
Argentina 8 100   239 219 566
Bangladesh 42 200 42 62 479 825
Brazil 5 151   108 19 283
Bulgaria 9 12       21
Cambodia 25 29       54
China 354 466 108 20 127 1 075
Colombia   1       1
South Korea 5         5
Egypt 2 6 2     10
United Arab Emirates   3       3
Spain 33 87 1   3 124
Hong Kong 1 1       2
Filipinas 1         1
France 1         1
India 186 226 13   514 939
Indonesia 7 10 5     22
Italy 46 10       56
Laos 1         1
Lithuania   6       6
Madagascar   1       1
Malaysia 2         2
Morocco 15 101 37 307 244 704
Mauritius   1       1
Mexico 2 7       9
Nepal   1       1
Pakistan 16 20       36
Paraguay   1       1
Peru   1       1
Portugal 243 332 47     622
Romania 26 54       80
Sri Lanka 6 2       8
Thailand   1       1
Taiwan 3 1       4
Tunisia 20 11 4     35
Turkmenistan   2       2
Turkey 338 536 65 84 14 1 037
Ukraine 1 3       4
Vietnam 25 32 4     61
General total 1 425 2 420 328 820 1 619 6 612

Rating and production volume of suppliers with purchase in 2013

  2013 2012 2013 2012
TOTAL SUPPLIERS % SUPPLIERS SUPPLIERS % SUPPLIERS % UNITS % UNITS
A 697 43.78% 525 36.61% 33.38% 20.88%
B 614 38.57% 617 43.03% 58.93% 70.56%
C 128 8.04% 157 10.95% 4.04% 6.18%
CAP (*) 82 5.15% 72 5.02% 2.25% 1.21%
PR (**) 71 4.46% 63 4.39% 1.40% 1.17%
General total 1 592 100% 1 434 100% 100% 100%

(*) Suppliers subject to a Corrective Action Plan
(**) Suppliers under audit

Rating and production volume of suppliers with purchase in 2013 by region

  2013 2012 2013 2012
Africa SUPPLIERS % SUPPLIERS SUPPLIERS % SUPPLIERS % UNITS % UNITS
A 66 53.23% 77 68.75% 54.44% 63.95%
B 42 33.87% 24 21.43% 37.61% 22.26%
C 8 6.45% 4 3.57% 5.04% 0.77%
CAP 5 4.03% 6 5.36% 2.56% 1.95%
PR 3 2.42% 1 0.89% 0.35% 11.08%
Total 124 100% 112 100% 100% 100%
America            
A 61 74.39% 45 66.18% 38.11% 40.10%
B 12 14.63% 17 25.00% 54.72% 58.28%
C 5 6.10% 1 1.47% 5.90% 0.20%
CAP 3 3.66% 1 1.47% 1.13% 0.22%
PR 1 1.22% 4 5.88% 0.15% 1.19%
General total 82 100% 68 100% 100% 100%
Asia            
A 202 27.37% 142 21.13% 24.93% 15.13%
B 364 49.32% 338 50.30% 67.22% 73.06%
C 80 10.84% 109 16.22% 4.99% 9.50%
CAP 56 7.59% 51 7.59% 2.21% 1.82%
PR 36 4.88% 32 4.76% 0.65% 0.49%
General total 738 100% 672 100% 100% 100%
Europe (non-EU)            
A 69 45.70% 29 21.32% 34.12% 11.40%
B 56 37.09% 78 57.35% 55.60% 81.26%
C 14 9.27% 19 13.97% 8.69% 5.41%
CAP 7 4.64% 5 3.68% 1.13% 1.05%
PR 5 3.31% 5 3.68% 0.46% 0.89%
General total 497 100% 446 100% 100% 100%
European Union            
A 299 60.16% 232 52.02% 41.09% 24.09%
B 140 28.17% 160 35.87% 52.36% 72.32%
C 21 4.23% 24 5.38% 0.84% 2.80%
CAP 11 2.21% 9 2.02% 2.71% 0.27%
PR 26 5.23% 21 4.71% 3.00% 0.51%
General total 497 100% 446 100% 100% 100%

Distribution of investment in social programmes 2013

  2013 2012 % Variation
Investment in social programmes 23 549 814 € 21 345 481 € 10%
Investment in social programmes/ Net profit 1% 0.9% 10%
Type of contributionn 2013 %2013 2012 %2012 Variation  
Cash 18 957 306 € 81% 15 372 563 € 72% 23% % management
costs
included
Time 790 274 € 3% 579 590 € 3% 36%
In kind 3 395 434 € 14% 5 010 028 € 23% -32%
Management costs 406 800 € 2% 383 300 € 2% 6%
TOTAL 23 549 814 € 100% 21 345 481 € 100%    
Geographical area 2013 %2013 2012 %2012 Variation  
Spain € 7 625 649 33% € 5 619 039 27% 36% % management
costs
excluded
Europe (excluding Spain) € 1 803 485 8% € 2 717 143 13% -34%
America € 7 311 434 31% € 5 643 948 27% 30%
Africa € 1 300 448 6% € 3 439 713 16% -62%
Asia € 4 784 801 21% € 3 135 421 15% 53%
Global € 317 197 1% € 406 917 2% -22%
TOTAL € 23 143 014 100% € 20 962 181 100%    
Activity area 2013 %2013 2012 %2012 Variación  
Education and youth € 7 068 007 31% € 3 984 523 19% 77% % management
costs
excluidos
Health € 866 707 4% € 1 726 308 8% -50%
Social economic development € 1 954 965 8% € 2 616 704 13% -25%
Environment € 777 854 3% € 1 062 313 5% -27%
Art and Culture € 910 771 4% € 404 470 2% 125%
Social wellbeing € 8 529 377 37% € 7 544 454 36% 13%
Humanitarian aid € 3 018 963 13% € 2 927 857 14% 3%
Other areas € 16 370 0% € 695 552 3% -98%
TOTAL € 23 143 014 100% € 20 962 181 100%    
Indicators 2013 2012 % Variation
Total number of working hours dedicated to social initiatives by employees 26 385 19 320 37%
Total number of social initiatives performed 455 494 -8%
Number of garments donated to social causes 648 072 615 404 5%
Total number of direct beneficiaries 756 185 740 475 2%
Total number of beneficiary non-profit organisations 313 394 -21%

For&from data 2013

Store Sales (in euros) Store surface area (m2) Sales/m2 No. employees
with disabilities
Tempe for&from Elche 627 035 367 1 709 8
Massimo Dutti for&from Allariz 769 865 120 6 416 8
Tempe for&from Allariz 126 870 65 1 952 5
Stradivarius for&from Manresa 661 198 185 3 574 8
Massimo Dutti for&from Palafolls 938 624 140 6 704 11
Bershka for&from Palafolls 413 728 120 3 448 9
Oysho for&from Palafolls 109 869 80 1 373 7
Total 3 647 189 1 077 3 386 56