|
Management focuses |
|
SUPPLY CHAINO |
|
CODE OF CONDUCT |
AF1 |
Contents and coverage of the code of conduct. |
Supply chain integrity, The Inditex supply chain 2013, Identification of the supply chain, Assessment of the supply chain, Social indicators
Code of Conduct and Responsible Practices: http://www.inditex.com/en/our_group/our_approach/code_conduct_responsible_practices
Compliance Programme: http://www.inditex.com/en/sustainability/suppliers/compliance_programme |
|
|
|
AUDITING PROCESS |
AF2 |
Parties and personnel involved in compliance with the code of conduct. |
Corrective action plans (CAP), Sustainability of the supply chain, Consolidated sustainability balance sheet
Compliance Programme: http://www.inditex.com/en/sustainability/suppliers/compliance_programme |
|
|
AF3 |
Compliance auditing process. |
Identification of the supply chain, Sustainability of the supply chain
Compliance Programme: http://www.inditex.com/en/sustainability/suppliers/compliance_programme |
|
|
|
DETECTION OF NON-COMPLIANCE |
|
COMPLAINTS PROCEDURES |
AF4 |
Policy and procedures for receiving, investigating and responding to grievances and complaints. |
Code of Conduct and Responsible Practices and Ethical Committee.
Code of Conduct and Responsible Practices: http://www.inditex.com/en/our_group/our_approach/code_conduct_responsible_practices |
|
|
|
CAPACITY BUILDING |
AF5 |
Strategy and scope of the efforts to strengthen the capacities of management, workers and other staff to improve social and environmental performance. |
Assessment of the supply chain, Sustainability of the supply chain, Manufacturing responsible products, Global water management strategy, Consolidated sustainability sheet
Inditex offers specific training courses on sustainability to its employees.
Inditex’s Environmental Strategy also involves suppliers, who must include the environmental aspect in their working processes. |
|
|
|
COMERCIAL RELATIONS |
AF6 |
Policies for the supplier selection, management and termination. |
Identification of the supply chain, Assessment of the supply chain
Inditex’s Code of Conduct for Manufacturers and Suppliers includes the standards and requirements that suppliers must meet in order to form part of Inditex’s supply chain. It is available on the website: http://www.inditex.com/es/sustainability/suppliers/code_conduct |
|
|
|
ECONOMY |
|
Economic performance |
Manufacturing responsible products, Ongoing development of teams' motivation, Notes to the consolidated annual accounts of the Inditex Group at 31 january 2014, Income taxes
Employee benefit, Remuneration of board members and transactions with related parties. |
|
|
|
Indirect economic impacts |
Sustainability of the supply chain
Improving community welfare, Social welfare
Humanitarian action
Education
Environment programmes
Sponsorship and patronage |
|
|
|
ENVIRONMENT |
|
Materials |
Protection of biodiversity, Use of more sustainable fibres
Use and end of life of the product |
|
|
AF18 |
Programmes for replacing organic-based adhesives and primers with water-based adhesives and primers |
Manufacturing responsible products |
|
|
AF19 |
Practices for supplying safer alternative substances than those on the list of restricted substances, including the description of systems associated with their management. |
Manufacturing responsible product |
|
|
|
Energy |
Efficient use of resources throughout the business model
Sustainable certification in logistics centres
Eco-efficient stores
Energy consumption |
|
|
|
Water |
Responsible use of water in the supply chain, Master Plan for Water Management in the Supply Chain, Environmental indicators |
|
|
|
Biodiversity |
Protection of biodiversity |
|
|
|
Emissions |
Efficient use of resources throughout the business model, Environmental indicators |
|
|
|
Effluents and waste |
Zero discharge, Efficient use of resources throughout the business model, Waste generation and management, Environmental indicators |
|
|
|
Products and services |
Manufacturing of responsible products |
|
|
|
Regulatory compliance |
Inditex’s environmental policy:
http://www.inditex.com/en/sustainability/environment |
|
|
|
Environmental assessment of the suppliers |
Identification of the supply chain, Programme of audits and technical training in the supply chain |
|
|
|
Mechanism for environmental complaints |
Code of conduct and responsible practices and the committee of ethics-Social council |
|
|
|
COMPANY PERFORMANCE – LABOUR PRACTICES AND DECENT WORK |
|
Employment |
Ongoing development of teams' motivation |
|
|
AF22 |
Policy and practices concerning the employment of temporary and part-time workers. |
Ongoing development of teams' motivation, Commitment |
|
|
AF23 |
Policy regarding work at home. |
Ongoing development of teams' motivation |
|
|
AF24 |
Policy on the use and selection of work agencies, including adhesion to the relevant ILO Conventions. |
Inditex carries out analysis and control of the level of compliance with its Sustainability Strategy achieved by suppliers of finished products subsequently distributed by the Group, performed by means of the Group’s Code of Conduct for Manufacturers and Suppliers Compliance Programme. |
|
|
|
WAGES AND WORKING HOURS |
AF25 |
Policy and practices on deductions from wages not required by law. |
Inditex does not adhere to any wage deduction policy or practice beyond those stipulated by law. |
|
|
AF26 |
Policy on working hours, including the definition of overtime and actions for preventing excessive overtime or compulsory overtime. |
Ongoing development of teams' motivation |
|
|
|
Relations between workers and management |
Ongoing development of teams' motivation |
|
|
|
Occupational health and safety |
Ongoing development of teams' motivation |
|
|
|
Training and education |
Ongoing development of teams' motivation |
|
|
|
Diversity and equal opportunities |
Ongoing development of teams' motivation |
|
|
AF27 |
Policy and actions to protect worker rights during pregnancy and maternity. |
Ongoing development of teams' motivation |
|
|
|
Equal pay between men and women |
Ongoing development of teams' motivation |
|
|
|
Assessment of supplier labour practices |
Supply chain integrity |
|
|
|
Complaints mechanisms for labour practices |
Supply chain integrity, Code of conduct and responsible practices and the committee of ethics-Social council |
|
|
|
COMPANY PERFORMANCE - HUMAN RIGHTS |
|
Investment |
Supply chain integrity, Strategic plan for a stable and sustainable supply chain 2014-2018 |
|
|
|
Non-discrimination |
Supply chain integrity, Sustainability of the supply chain, Ongoing development of teams' motivation |
|
|
|
Freedom of association and collective bargaining |
Supply chain integrity, Social audits, Assessment of the supply chain, Corrective action plans (CAP)
Sustainability of the supply chain |
|
|
|
Child labour |
Supply chain integrity, Sustainability of the supply chain |
|
|
|
Forced labour |
Supply chain integrity, Assessment of the supply chain, Sustainability of the supply chain |
|
|
|
Assessment of suppliers with respect human rights |
Supply chain integrity |
|
|
|
Complaint mechanisms for human rights matters |
Supply chain integrity, Code of conduct and responsible practices and the committee of ethics-Social council |
|
|
|
COMPANY PERFORMANCE - SOCIETY |
|
Local communities |
Improving community welfare
Social welfare
Humanitarian action
Education
Sponsorship and patronage |
|
|
|
Fight against corruption |
The Inditex Code of Conduct and Responsible Practices and the Code of Conduct for Manufacturers and Suppliers deal with the prevention of all forms of corruption.
These internal regulations are available on the website: http://www.inditex.com/en/our_group/our_approach/code_conduct_responsible_practices |
|
|
|
Public policy |
Supply chain integrity, Sustainability of the supply chain |
|
|
|
Assessment of the social impact of suppliers |
Supply chain integrity |
|
|
|
Complaint mechanisms in the area of social impact |
Supply chain integrity, Code of conduct and responsible practices and the committee of ethics-Social council |
|
|
|
COMPANY PERFORMANCE - RESPONSIBILITY FOR PRODUCTS |
|
Customer health and safety |
Identification of the supply chain-Assessment of the supply chain, Manufacturing of responsible products |
|
|
|
Product and service labelling |
Manufacturing of responsible products, Global water management strategy |
|
|