Materiality analysis

Inditex identifies the issues that most interest those parties with some kind of relation to the company by means of ongoing dialogue with its stakeholders. This allows the company to create a materiality or relevant issues matrix that serves to define the contents of its Annual Report, as well as to guarantee that Inditex’s strategy is aligned with the concerns and expectations of those parties with links to the company or affected by its activities.

These concerns and expectations, along with the creation of sustainable value, are what give meaning to the programmes developed by Inditex to deal with the challenges and opportunities faced by the company. This way of working – analysing what issues are relevant in the eyes of the company’s stakeholders – is key when it comes to defining the policies to be developed by the company and how these should be made known to society. To this end, Inditex follows the recommendations of the various international standards in which the Group participates, such as the Integrated Reporting Framework of the IIRC and the Global Reporting Initiative.

In 2013, the Group made further progress in the drafting of its materiality matrix. It defined the most relevant aspects by means of an analysis of its own value chain and the internal and external factors that affect the Group in some way. Moreover, Inditex increased the scope of the consultation both within and outside the company, making it possible to gain a more comprehensive vision of the opinions of its stakeholders.