3. Eco-efficient stores

The stores are a pivotal part of the Inditex business model. Here simplicity is paramount as the aim is to allow customers to come into direct contact with fashion. All the Group's new stores are built in accordance with Inditex's Eco-Efficient Store Manual, that includes technical instructions for electrical and HVAC installation, plumbing, lighting, furnishing and waste.

Since 2007, more than 1,300 eco-efficient stores have been built worldwide. The sustainability and energy-efficiency measures in these stores save an average of 30% on electricity and 50% on water consumption compared to a conventional store. The aim is that all the Group's stores be eco-efficient by 2020.

In 2012, the Zara Home store in Munich was awarded the LEED Gold certification. Several shops are currently undergoing the certification process: Zara Park House in London (LEED Platinum), Zara in Calle Francisco Madero in Mexico DF (LEED Gold) and Zara on the Champs-Élysées in Paris (LEED Gold).

America

	Expected LEED Certification
Zara Madero México	LEED Gold
Zara San Francisco	LEED Gold

Europa

	Expected LEED Certification			LEED Certification
Zara Calle Serrano, Madrid	LEED Platinum		Zara Rome	LEED Platinum
Zara Park House	LEED Platinum		Bershka Berlin	LEED Platinum
Zara Champs-Élysées, Paris	LEED Gold		Pull&Bear Rotterdam	LEED Platinum
Zara Haas Haus, Vienna	LEED Gold		Zara Portal del Ángel	LEED Gold
Zara Garret, Lisbon	LEED Gold		Pull&Bear Gran Vía	LEED Gold
Zara Home Champs-Élysées, Paris	LEED Gold		Zara Home Munich	LEED Gold

Asia

	Expected LEED Certification
Zara Shibuya, Tokyo	LEED Gold
Zara Hong Kong	LEED Gold
Zara Bejing	LEED Gold

Australia

	LEED Certification
Zara Melbourne	LEED Gold

Eco-reforms

Eco-reforms are carried out in stores that opened before 2009 to adapt their image to the new design and reduce their power consumption by up to 30%.

All the new reforms follow the guidelines in the Eco-Efficient Store Manual and consist of:

• Renovation of lighting incorporating high efficiency lights
• Installation of a centralised management system
• Replace air conditioning equipment with more efficient class A systems using gas that is not harmful to the ozone layer
• Incorporate speed control on the escalators

The aim is for all stores to be eco-efficient by 2020. By the end of 2012, 345 stores had been reformed following these criteria.

Zara Home – Fürstenfelder Strasse, Munich