Strategic objectives

Revision of 2012 objectives

Stakeholder	Objective	Compliance
Suppliers	Consolidation of the new pre-assessment programme	total
	Creation of a procedure manual for clusters	partial
	Reduction in D and PR suppliers	total
	Maintenance of initial audit volume, 20% increase in follow-up audits and consolidation of special audits	total
	Implementation of new revision methodology for external manufacturers and workshops	partial
	Increased collaboration with stakeholders in implementing corrective action plans	total
	Strengthening of the framework agreement singed with IndustriALL	total
	Extension of the training and awareness-raising programmes of suppliers regarding Clear to Wear and Safe to Wear health and safety standards	total
	Technical and follow-up audits on clothing workshops, dry cleaners, printers and laundries	total
	Design of best practice manuals to help suppliers in product health and safety	total
	Preparation of risk identification guides in product health and safety for suppliers	total
	Increased participation in dialogue platforms related to the supply chain	total
Customers	Implementation of Inditex CTW and STW Reasonable & Responsible Testing Programme in the supply chain	total
	Active participation in forums of debate and committees related to the development of product health and safety policies	total
	Promotion of cooperation programmes to strengthen the supply chain	total
	Continual update of health and safety standards	total
Community	Increase in the range of the social investment programmes in key countries in terms of the supply chain.	total
	Sizing of the for&from programme with the opening of new businesses	total
	Strengthening in kind donations for social purposes	total
	Strengthening of the employment programme for vulnerable collectives	total
Employees	Consolidation of clusters teams in Turkey, China and Morocco	total
	Consolidation of product health and safety teams	total
	Development of specific training programmes for sales teams on product health and safety	total
Shareholders	Consolidation of the Inditex score on the Dow Jones Sustainability and FTSE4Good indexes	total

2013 Objectives

Stakeholder	Objective
Suppliers	Creation of a procedure manual for clusters
	Reduction in the number of PR suppliers
	Implementation of new revision methodology for suppliers and manufacturers
	Consolidation of the protocol signed with IndustriALL
	Creation of a manual on migrant workers
	Implementation of production audits in different clusters
	Increased participation in dialogue platforms related to the supply chain
	Creation and implementation of a manufacturing technology standard
	Development of training and awareness-raising programmes for suppliers in CTW and STW standards
	Implementation of a best practice manual to help suppliers in product health and safety
Customers	Training of local cluster teams in social and process audits
	Updating the CTW and STW standards
	Consolidation of cooperation programmes on product health and safety
	Participation in forums of debate and committees related to the development of product health and safety policies
Community	Increase in contributions to social action
	Strengthening of employment among people at risk of exclusion as a priority line for social action projects
	Increasing the scope of social action programmes in those countries where Inditex does business
	Strengthening donations in kind for social causes
Employees	Consolidation of teams in clusters
	Training of sales teams on product health and safety for suppliers
Shareholders	Consolidation of the Inditex score on the Dow Jones Sustainability and FTSE4Good indexes